Flexible plans with your budget in mind.

Our answering service is competitively priced for businesses of all sizes. We customize our plans to fit your specific needs. Our standard set up fee is $99.00,  but,  that may change depending on the complexity of your needs. Give us a ring, or fill out our Get Started form and we’ll get back to you quickly.

 

Call (828) 258-4500      Get Started Form

Essential

$50.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded

Enhanced

$80.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded
  • Daily/Weekly/Monthly Reporting
  • Real Time Account Access Portal
  • Custom Call Routing for all users
  • Confirmed Delivery Reports
  • Unlimited call transfers
  • Response to online leads
  • Basic Appointment Scheduling
  • Customized Reporting

Enterprise

$100.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded
  • Daily/Weekly/Monthly Reporting
  • Real Time Account Access Portal
  • Custom Call Routing for all users
  • Confirmed Delivery Reports
  • Unlimited call transfers
  • Response to online leads
  • Basic Appointment Scheduling
  • Customized Reporting
  • Dedicated Account Manager
  • Web Chat Monitoring (+set up fee)
  • Advanced Appointment setting with personal reminders
  • More Robust call tracking
  • Integration with software** (scope required)
  • One process, multiple locations
  • Customized training creation (scope required)

Enhanced

$80.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • Tech Dispatch
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded
  • Daily/Weekly/Monthly Reporting
  • Real Time Account Access Portal
  • Custom Call Routing for all users
  • Confirmed Delivery Reports
  • Unlimited call transfers
  • Response to online leads
  • Basic Appointment Scheduling
  • Customized Reporting

Standard Medical

$80.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • On Call Management and Dispatch
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded
  • Daily/Weekly/Monthly Reporting
  • Real Time Account Access Portal
  • Custom Call Routing for all users
  • Confirmed Delivery Reports
  • Unlimited call transfers
  • Response to online leads
  • Basic Appointment Scheduling
  • Customized Reporting
  • Online On Call Scheduling tool
  • HIPAA Compliant Messaging App (additional $6.00 per user per month)

Complex Medical

$100.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • On Call Management and Dispatch
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded
  • Daily/Weekly/Monthly Reporting
  • Real Time Account Access Portal
  • Custom Call Routing for all users
  • Confirmed Delivery Reports
  • Unlimited call transfers
  • Response to online leads
  • Basic Appointment Scheduling
  • Customized Reporting
  • Dedicated Account Manager
  • Web Chat Monitoring (+set up fee)
  • Advanced Appointment setting with personal reminders
  • More Robust call tracking
  • Integration with software** (scope required)
  • One process, multiple locations
  • Customized training creation (scope required)
  • Online On Call Scheduling tool
  • HIPAA Compliant Messaging App (additional $6.00 per user per month)

Enhanced

$80.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded
  • Daily/Weekly/Monthly Reporting
  • Real Time Account Access Portal
  • Custom Call Routing for all users
  • Confirmed Delivery Reports
  • Unlimited call transfers
  • Response to online leads
  • Basic Appointment Scheduling
  • Customized Reporting

Enterprise

$100.00 a month + minutes

Up to 500 minutes- $1.59 per minute
501-1000 minutes- $1.54 per minute
Over 1000 minutes- $1.49 per minute

  • Calls Covered 24/7/365
  • Receive Messages by text or email
  • Local Area Phone Number
  • 100% of calls recorded
  • Daily/Weekly/Monthly Reporting
  • Real Time Account Access Portal
  • Custom Call Routing for all users
  • Confirmed Delivery Reports
  • Unlimited call transfers
  • Response to online leads
  • Basic Appointment Scheduling
  • Customized Reporting
  • Dedicated Account Manager
  • Web Chat Monitoring (+set up fee)
  • Advanced Appointment setting with personal reminders
  • More Robust call tracking
  • Integration with software** (scope required)
  • One process, multiple locations
  • Customized training creation (scope required)

We can tackle all kinds of warm outbound programs.  Connecting with your customer over the phone can be a powerful approach.  We can:

  • Confirm Appointments
  • Answer Questions
  • Respond to cart abandons
  • Follow up campaigns

Let’s talk about your project ideas.  List calling – from $0.75 per name.  We can also do budget based, fixed-rate,  time-bound pricing.

  • Local phone number
  • Unique email address
  • Up to 100 contacts
  • 7 day turnaround time
  • Call Recording access
  • Robust reporting dashboard

Standard programs start at $799.  Let’s talk about your project ideas.

 

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